KVM Selector Tool

Acceptance Testing

Nearly 70 percent of early equipment failures can be traced to design, installation or startup deficiencies. That’s why it’s so important to protect your plant’s investment in new equipment or systems with acceptance testing. This check of electrical power systems and components after startup uncovers and corrects problems that would otherwise lead to larger, costly issues in the future.

Alber BCT-2000 Capacity Testing

This course provides the student with the fundamentals of capacity testing based on the IEEE 1188 and IEEE 450 standards then educates students on proper use of the Alber BCT-2000 Capacity Tester.

Alber CRT-300/400 Cellcorder Training

This course provides the student with a brief lesson on the background of cell resistance measurement technology and compares Alber’s method to other measurement technologies to illustrate the measurement accuracy and repeatability of the instrument.

Arc Flash Studies

An up-to-date arc flash study helps mitigate hazards of injury and death by calculating the limited and restricted approach boundaries inside which workers must use appropriate personal protective equipment.

Avocent ACS 5000 Serial Consoles

The ACS 5000 meets the remote management needs of medium to large data centers. The series is available in 4, 8, 16, 32 and 48 ports with a single or dual AC power supply.

Avocent ACS 6000 Serial Consoles

The ACS 6000 console server series integrates advanced technologies, adaptive services and secure enterprise communications for high-end, large, enterprise data centers. These console servers offer the performance and reliability necessary to efficiently access and manage IT assets such as servers (UNIX, Linux and Solaris), routers, switches, public branch exchange (PBX) telecommunications equipment (DSU/CSU) and serial power devices.

Avocent AMX Analog High Performance KVM Sw​itches

The Avocent AMX Analog High Performance KVM switch provides real-time user access to all major server platforms and serial devices.

Avocent AV 2000 Series Analog KVM Switching Solutions

Avocent AV 2000 Series KVM Switch portfolio for small data centers and remote branch offices

Avocent AV 3000 Series KVM over IP Switching Solutions

Built for small data centers and remote/branch office environments, the AV 3000 series KVM over IP switch provides consolidated, streamlined access to server resources. Centralize the management of the switches with DSView 4 Management software.

Avocent Data Center Management Support Specialist (DCM-SS)

The Data Center Management Partner training programs focus on DSView Management Software, supported products and best practices for installation and configuration.

Avocent DSView Management Software

Avocent DSView software is the single-rack view needed for all your servers, embedded technologies, network equipment and power devices

Avocent DSView Management Software Access and Control

This course offers an in-depth introduction to Avocent data center management software. This course provides hands-on experience in installation, configuration and management best practices for DSView software. A brief overview of Rack Power Manager will also be available.

Avocent Hardware Appliances – Product Operation

This course provides an introduction to Avocent data center hardware appliances with serial over IP, KVM over IP, power control and service processor management capabilities. Labs will provide a hands-on experience for each product family and illustrate best practices presented during the lectures.

Avocent HMX 1000 High Performance KVM Systems

The Avocent HMX Digital High Performance KVM system is part of the HMX matrix switching solution, an ideal solution for physical separation of computers from users.

Avocent HMX 2000 High Performance KVM Systems

The Avocent HMX Digital High Performance KVM system is designed for organizations that need to provide workers the ability to seamlessly access and share one or more computing resource(s) which are physically separated from their work environment. The Avocent HMX Digital High Performance KVM system leverages industry standard IP technology and existing network infrastructure to provide sharing and switching between resources separated by large distances.​

Avocent HMX 5000 High Performance KVM Systems

The Avocent HMX Digital High Performance KVM system is designed for organizations that need to provide workers the ability to seamlessly access and share one or more computing resource(s) which are physically separated from their work environment. This solution provides users an “at-the-desktop” experience from their work stations to any appliances, PCs or computing resources attached to the HMX IP network

Avocent LCD Local Rack Access Console

The Vertiv™ Avocent® Local Rack Access (LRA) Console provides the simplicity, efficiency and ease of use to make it the ideal data center access point. When connected to a KVM switch, the LRA line enables easy access to multiple servers making software upgrades, troubleshooting, system monitoring, convenient, less time-consuming and protecting uptime. Compatible with all Vertiv Avocent data center KVM switches, it includes a widescreen LCD console tray, full desktop-style keyboard with touchpad.

Avocent LV 3000 KVM Extender Series

Extend high-quality video, USB, and audio over long distances with the Avocent LV 300 KVM Extender Series.

Avocent LV 4000 KVM Extender Series

The LV 4000 Series can transmit a single or two single Link DVI video streams, USB 2.0 and analog audio over a single or multiple CATx cables. The LV4000 series has been designed to provide industry-leading video clarity, compatibility and high rack densities.

Avocent LV 5000 KVM Extender Series

The Avocent LV 5000 series of high performance extender solutions provide an at the desktop experience in environments where conditions make it is advantageous to operate and manage critical business systems from a secure, monitored location.

Avocent Matrix Digital High Performance KVM System

The Avocent Matrix Digital High Performance KVM system provides a highly scalable and configurable way to connect hundreds of users to thousands of servers and workstation equipment in a secure, real-time manner. By providing high definition video, audio, and exceptional USB performance is ideal for control room and user extension applications in Government, Broadcast, Post Production, Enterprise Data Centers, Industrial, and Transportation environments.

Avocent MergePoint Service Processor Manager

Avocent MergePoint Unity Digital KVM Switches

The Avocent MergePoint Unity Digital KVM Switch includes both KVM-over-IP and serial console management technology. Centralize the management of the switches with DSView 4 Management software.

Avocent Rack Mount Power Supply

Low-voltage devices, like the Avocent® HMX and Avocent® LV Extender, often require the use of external power supplies and Avocent power supplies provide great reliability and efficiency. When IT infrastructures, require greater flexibility and efficiency, the Avocent® RMPSU delivers the same reliability of Avocent’s traditional power solutions but with economies of scale and convenience that aren’t possible with external power supplies.

Avocent Universal Management Gateway Appliance

Avocent® HMX 6000 High Performance KVM Systems

The Avocent® HMX 6000 Series is an IP-based high performance KVM extender that can be part of a fully-matrixed KVM solution when an HMX Advanced Manager is added to the solution. This enables you to locate your critical computing hardware in a secure and temperature controlled environment away from the user work station, while maintaining a pixel perfect desktop experience.

Avocent® SwitchView™ 200 Series Desktop KVM Switches

Avocent® Desktop KVM switches bring order to desktop chaos. Whether you have a business with limited IT resources or a department in a large organization, these KVM solutions simplify access to essential business systems. Each switch supports a wide range of peripherals and up to four different systems. By pushing a button, users gain instant access to multiple computers – all through a single monitor, keyboard and mouse.

Battery Remote Monitoring

Utilize a UPS and battery monitoring system and qualified battery monitoring specialists to guarantee the highest level of reliability. Battery monitoring equipment and battery monitoring specialist assess the condition of your DC power system around the clock, increasing mean time between failures (MTBF) by more than double when compared to preventive maintenance alone.

Battery Service with Ntegrated Monitoring

Your UPS system relies on fully functioning batteries. Knowing when UPS battery failure is imminent allows you to repair or replace in order to avoid costly downtime. The only way to gain this knowledge is through continuous monitoring of your batteries. By combining regular, on-site battery service with remote monitoring and maintenance, you can significantly improve system availability through early detection of potential problems, and rapid response to battery defects and degradation.

Circuit Breaker Upgrades and Replacements

Circuit breakers play a critical role in protecting the people and equipment in your data center, and are integral in limiting the damage should a fault occur. But like all electrical components, circuit breakers can wear out and require an upgrade or replacement. By replacing your aging circuit breakers, you will lower your maintenance requirements and reduce the safety risk to your personnel.

Cybex SC 300 Series Secure Desktop KVM Switches

The Avocent SwitchView™ SC 300 KVM switch series offers proven, secure access for any environment where security is mandatory and expanded USB support is required. The SC 300 series is NIAP validated to EAL4+ and allows for multiple levels of physical security and CAC capability, enabling you to consolidate multiple workstations of varying security classification levels with one keyboard, monitor and mouse without compromising network security.

Cybex™ SC800 Series Secure Desktop KVM Switches

The Cybex SC800 series secure desktop KVM switching portfolio offers a proven solution for guarding against desktop cyber intrusion. These switches, that switch between networks at the push of a button, are certified to meet the NIAP Common Criteria Protection Profile for Peripheral Sharing Switch ver. 3.0. They provide high resolution compatibility utilizing HDMI, DisplayPort, and DVI technology. The SC800 series models support 2, 4, or 8 networks, a single monitor, and CAC through a dedicated port.

Cybex™ SC900 Series Secure Desktop KVM Switches

The Cybex™ SC900 series secure desktop KVM switching portfolio offers a proven solution for guarding against desktop cyber intrusion. These switches, that switch between networks at the push of a button, are certified to meet the NIAP Common Criteria Protection Profile for Peripheral Sharing Switch ver. 3.0. They provide high resolution compatibility utilizing HDMI, DisplayPort, and DVI technology. The SC900 series models support 2, 4, or 8 networks, two monitors, and CAC through a dedicated port.

Cybex™ SCKM100 Series Secure Desktop KM Switches

Access up to four systems simultaneously and navigate between systems effortlessly. The Avocent SCKM switch provides real-time access to up to 4 systems at a time from a single keyboard and mouse.

Design Engineering and Installation Services

Designing the right DC power system and choosing the right batteries and UPS equipment are critical to providing optimalsupport for your facility. Engaging design-engineering services upfront when you are considering expanding your DC power needs will ensure you have the right configuration for optimal performance.

Distribution Assurance Package

Even when your IT staff is working at capacity, there’s no need to leave business-critical power unmanaged. By combining leading rack PDU technology, expert service and support, and a five-year protection plan, you’ll know your data center has the power it needs to support business-critical applications.

Electrical Assessment

Data centers are dynamic environments that need to be carefully managed to ensure uptime. Electrical assessments are vital tools that help you make informed decisions that enhance the performance and availability of your data center. You will come away with the ability to identify gaps in electrical equipment maintenance, evaluate electrical system design per current IT needs, improve IT system availability, and plan for additional IT capacity.

Electrical Safety Training

Inherent dangers exist with the operation, maintenance, and repair of electrical equipment. Electrical hazards such as arc flash and arc blast can result in serious injury or death to electrical workers. With proper safety training, your employees are prepared to protect themselves, their co-workers, and your critical infrastructure.

Integrated Switchgear Services

During an interruption to your primary power supply, you rely on your UPS to maintain power to critical equipment and systems. But that plan only works if your integrated switchgear successfully transfers the load. Vertiv’s integrated switchgear services ensure the proper installation, operation, and maintenance of switchgear components so your electrical infrastructure supports high availability of your data center.

Large Vortex 200A Course

Detailed technical training includes proper use of the supporting documentation and system theory of operation (50/50 hands-on & theory). This training also includes how to utilize the system controller, system adjustments, and basic trouble clearing. If the LMS1000 is embedded in the system, an additional 3 days of training is required.

Liebert EXL: First Responder

This course introduces the learner to the correct and safe operations of the eXL product line and how to identify and report problems with the eXL system. This course covers system introduction, system specifications, theory of operations, system operations, and routine inspections of the eXL using appropriate documentation.

Liebert STS: First Responder

This class introduces the learner to the correct and safe operations of the Static Transfer Switch (STS) system and how to identify and report problems with the STS system. The course covers system introduction, system specifications, theory of operations, system operations, and maintenance.

Liebert VSD Upgrade Service

Load demand in your data center changes all the time. But fan speed and airflow from your legacy computer room air conditioning (CRAC) system likely remain constant. What’s more, fan speed is likely set to accommodate peak loads, which rarely exist. As a result, you’re using energy you don’t need and running up costs. Liebert variable speed drive (VSD) upgrade service allows you to match motor speed to changing load demand, reducing energy costs without compromising data center performance.

Liebert XDP-W, XD Water-Based Pumping Unit

Houses the isolating heat exchanger between the Liebert DCD or Liebert XDK-W and the building chilled water. It circulates the chilled water to the cooling modules at a temperature always above the actual dew point to prevent condensation.

Life-Extension Services

Aging electrical equipment requires more maintenance and is more likely to fail than a newer system. It could even pose serious safety risks. However, replacing a worn down or obsolete electrical distribution system asset is no minor or inexpensive task. Vertiv’s complete range of life-extension services helps you take advantage of the latest technology without incurring high replacement costs.

LMS1000 Monitoring System Course

Detailed technical training includes proper use of the supporting documentation and system theory of operation (50/50 hands-on & theory). This training also includes how to access the monitor locally and via web, configuring channels, file transfer, circuit card description, and basic trouble clearing.

Load Flow and Power Factor Studies

Load flow studies identify and correct power system issues, such as overloads, load imbalance, harmonic problems, poor power factor or other operational issues.
A power factor study can identify how effectively you are using electrical power. By improving your power factor you can boost system capacity, improve voltage to equipment, and reduce power losses. Vertiv’s power system engineers can help you identify the issues behind a poor power factor and provide recommendations for correction.

Low Voltage Circuit Breakers Course

This course introduces the student to different types of breaker construction, important breaker data plate information and how the various types of circuit conditions (faults and overloads) should affect the protective functions of the circuit breaker. The proper operation of power circuit breakers, including racking interlocks of draw out style equipment, will be explored in detail. The course covers various causes of breaker failure, safety issues and steps for getting back on line safely.

NetSure 211 Training Course

Detailed technical training includes proper use of the supporting documentation and system theory of operation (50/50 hands-on & Theory). This training also includes how to utilize the system controller locally & via web, system adjustments, file transfer, and basic trouble clearing.

NetSure 502 Training Course

Detailed technical training includes proper use of the supporting documentation and system theory of operation (50/50 hands-on & theory). This training also includes how to utilize the system controller locally & via web, system adjustments, file transfer, and basic trouble clearing.

NetSure 701 Course

Detailed technical training includes proper use of the supporting documentation and system theory of operation (50/50 hands-on & theory). This training also includes how to utilize the system controller, system adjustments, and basic trouble clearing. If the LMS1000 is embedded in the system, an additional 3 days of training is required.

NetSure 710 Course

Detailed technical training includes proper use of the supporting documentation and system theory of operation (50/50 hands-on & theory). This training also includes how to utilize the system controller locally & via web, system adjustments, file transfer, and basic trouble clearing.

NetSure 721 Training Course

Detailed technical training includes proper use of the supporting documentation and system theory of operation (50%/50% hands-on & theory). This training also includes how to utilize the system controller locally & via web, system adjustments, file transfer, and basic trouble clearing.

NetSure 801 Course

Detailed technical training includes proper use of the supporting product documentation, and the theory of operation (50/50 hands-on & theory. This training also includes how to utilize the system controller, system adjustments, and basic trouble clearing. If the LMS1000 is embedded in the system, an additional 3 days of training is required.

NetSure 802 Course

Detailed technical training includes proper use of the supporting product documentation, and the theory of operation (50/50 hands-on & theory). This training also includes how to utilize the system controller, system adjustments, and basic trouble clearing. If the LMS1000 is embedded into the NetSure system, an additional 3 days of training is required.

OSHA 1910/NFPA 70E Electrical Safety

This electrical safety course will provide the student with the information needed to comply with the latest OSHA regulations and requirements regarding electrical safety training for “qualified electrical workers.” The students will understand the hazards associated with working on or around electricity and to identify the most effective ways to minimize the risks associated with the hazards.

OSHA 1910/NFPA 70E Electrical Safety with Hands-On

This course is designed to provide those personnel involved with the operation and maintenance of a power
distribution system the knowledge, skills, and abilities to meet the NFPA 70E training requirements to be considered a “qualified
electrical worker” in accordance with Chapter 1, and to meet the NFPA 70E Chapter 2 maintenance requirements.

Partial Discharge Testing

When an electrical failure happens, the results can be catastrophic. Most electrical failures occur because of insulation breakdown due to small electrical sparks known as partial discharge. Vertiv’s partial discharge (PD) testing and monitoring provide early warning of impending failure. Through data collection and analysis you are able to make strategic decisions about repairing or replacing your electrical equipment.

Partial Discharge Testing for Cables

Partial discharge (PD) testing provides critical information about the quality of cable insulation and its impact on your critical facility. If your medium- and high-voltage cable system has voids, gaps, or other defects, it’s vulnerable to PD. Left unchecked, these small electrical sparks can erode the insulation, eventually leading to unplanned outages. PD testing for cables helps you prioritize your maintenance resources and repair or replace cables before this failure occurs.

Partial Discharge Testing for Switchgear

Partial discharge (PD) testing provides critical information about the quality of switchgear and its impact on your critical facility. Your medium-voltage switchgear is vulnerable to PD if it has voids, gaps, or other defects. PD can also occur on the surface of insulators. Left unchecked, these small electrical sparks erode insulation and lead to unplanned outages. PD testing for switchgear helps you prioritize maintenance resources and take action before this failure occurs.

Permanently Mounted Sensors

Partial discharge (PD) testing plays a critical role in the health of your electrical assets. But some equipment is hard to access or unsafe to open while energized, making testing a challenge. With permanently mounted sensors, it’s possible to conduct online partial discharge (OLPD) testing without exposing workers to danger or shutting down your critical facility. Testing is safer and more efficient, and you get the critical information you need to optimize your electrical assets.

Power Assurance Package

Managing your small, remote, or dispersed mission-critical IT sites is a major challenge. While outages are not an option, neither is sacrificing your busy IT staff to set up and maintain UPS systems. Vertiv’s Power Assurance Package delivers convenient and cost-effective support for power delivery to your small IT sites.

Power Quality Studies and Harmonic Analyses

Dips, spikes, surges, and momentary outages can damage your critical equipment and systems, or cause them to malfunction. Not only do these outages cost you money, but they may be creating unsafe conditions or other serious problems for your critical facility. A power quality study and harmonic analysis helps ensure smooth, reliable electrical energy identifying the source and nature of these disturbances.

Power System Reliability Studies

Risk analysis and reliability studies are essential tools for the design of power systems within critical, continuous-process facilities. Power system reliability studies provide the information necessary to upgrade and maintain your power delivery infrastructure. The results of the studies focus on reducing operating costs, improving efficiency, increasing reliability, and improving system maintainability.

Project Management

Critical facility infrastructure projects are nothing if not complex. From planning and design through system installation and startup, managing the countless aspects of complex projects demands focus and expertise. To ensure the success of your infrastructure project, trust Vertiv to provide comprehensive project delivery services throughout the project life cycle.

Relay Design and Integration

In the event of a fault, protective relays safeguard electrical systems, equipment, and people. Replacing aging electromechanical (EM) relays with digital ones is fast, cost-effective, and delivers a host of benefits if designed and integrated properly. Reaping the full benefits of digital relay technology requires time and skill to appropriately design and integrate.

Relay Upgrades and Replacements

Keeping up with the rapid advances in technology and the increasing demand for improved power and reliability is a challenge for today’s electrical asset managers. Relay upgrades and replacements allow you to replace your obsolete protection system and take advantage of the advancements in protection technology without the expense of installing new switchgear.

Repair Services

As electrical equipment ages, components begin to wear and insulation deteriorates. This eventually leads to failure that can cost you millions unless you can quickly identify the problem, troubleshoot, and repair. Properly repaired assets increase system availability and improve performance.

Safety Audits

Staying abreast of the changing regulatory requirements for safety in your critical facility can be a challenge that requires assistance from an external resource. You don’t want to risk possible fines, penalties, and dangers of non-compliance. By working with experienced professionals to assess the safety of your facility, you’ll get the information you need to bring your physical infrastructure and work practices into compliance and protect your business and employees.

Short Circuit and Coordination Studies

Every time you expand, reconfigure, add a load, or upgrade your electrical distribution system, you challenge its reliability. Short circuit and coordination studies help manage these complexities by ensuring protective devices are properly set and coordinated to quickly isolate a failure. These studies give you a better understanding of current electrical distribution system operation, along with information you need to improve protection for equipment, personnel, and your business as a whole.

Single-Line Diagrams

If your facility is like most, equipment and loads are continually added or removed in small increments, constantly changing your electrical infrastructure. The impact of these changes is not always apparent until some part of the system becomes overloaded or exhibits other problems. Keeping your single-line diagram up to date provides a road map that enables proper protection and system reliability, and is necessary for NFPA 70E compliance.

SiteScan™ Services

The health of your company is dependent on the performance of its data centers. You have a great deal invested in equipment and controls to protect your facilities from heat, humidity, and power problems. Vertiv’s SiteScan gives you the clear, centralized oversight and equipment control you need to fully leverage that investment.

Spare Parts and Spare Parts Management

Unplanned downtime can cost your business thousands of dollars a minute and have serious consequences including loss of critical systems, revenue, and customer confidence. An important aspect of ensuring the highest level of availability for your data center is having the right spare parts available when and where you need them.

Spare Parts for Industrial, Utility and Harsh Environment Sites

Make sure you have the parts on hand for every situation.
Your industrial power protection system is designed to operate for
20+ years, but it will need timely part replacements to function properly.
Spare parts kits can be created according to your system age and application environment.

Stationary Battery Basics

This course provides the student with a fundamental understanding of stationary battery systems used for supporting mission critical systems.

Thermal Control Optimization

Ensuring data center availability relies on having the right cooling components, properly configured to match load demand. Thermal control optimization helps you meet demand for increased capacity, improved efficiency, and overall optimized performance of an integrated infrastructure.

Thermal Preventive Maintenance

Thermal management equipment is designed to meet the needs of dynamic heat loads in your data center. Boost system performance and avert potentially costly problems by implementing a preventive maintenance program. Properly trained technicians, following manufacturer recommendations and using OEM parts can have a profound effect on your equipment’s performance and your data center’s availability.

Thermal Remote Monitoring

Leveraging your thermal management systems to support business objectives such as improving energy efficiency and cutting costs takes superior system insight and control. Continuous monitoring of your critical thermal equipment gives you this insight. Real-time data allows you to quickly make system adjustments based on your load requirements. This agility optimizes cooling and overall data center performance.

Transformer Services

Large power transformers are some of the most reliable assets used in electrical power systems. Even so, they can and do fail. Transformer failures can cost you millions in lost production, income and customers. Through regular transformer testing and maintenance, you can uncover developing problems before they escalate. This enables proactive repair that supports system reliability and business continuity.

Transformer Theory and Operation Course

This course provides a comprehensive overview of electrical transformers found in the industry. It is targeted to those involved in the installation, operation and maintenance of electrical power systems. The course is a fundamental course covering basic transformer theory, applications and construction. Our instruction will provide the greatest possible exposure to transformer theory, application and construction that can be achieved in one day

Trellis All Access Partners

This Trellis Partner training program allows access to all Trellis courses in the catalog as well as the Avocent Universal Management Gateway.

Trellis Certified Monitoring Specialist

“The Trellis Certified Monitoring Specialist provides users with an understanding of the Trellis platform monitoring capabilities and enables them to perform all the necessary steps to configure and monitor devices. This certification enables users to use the Energy Insight module to track current and historical efficiency metrics, as well as access energy consumption dashboards for determining data center sub-system cost. “

Trellis Certified Planning Specialist

The Trellis Certified Planning Specialist certification enables participants to manage the physical inventory within data centers using the Trellis platform. Participants also learn to use the Trellis Change Planner module to manage projects and tasks in a well-designed, thoroughly documented manner, with complete visibility and control of the process.

Trellis Inventory Manager and Project Planning

This course combines, lecture, discussion, demonstration and hands-on lab exercises that cover Trellis Inventory Manager and Change Planner.

Trellis Power Systems Manager

This course provides participants with lecture, discussion and hands-on experience using Trellis Power Systems Manager. Course topics cover identifying Trellis Power Systems Manager dependencies, adding switchgear, making power connections, creating one-line diagrams, reviewing downstream devices, editing port state expressions, and configuring Trellis Power Systems Manager Dashboards.

Trellis Process Manager

This course enables data center professionals to understand the organization of tasks within their data center. Students will learn how to use a single interface for tracking workflow, along with instantaneous updates to their Trellis environment. Attendees will learn how to set up the infrastructure, execute processes, and view relevant metrics through integrated dashboards and reports. This course combines lecture, discussion, demonstration and hands-on lab exercises.

Trellis Site Manager

This course combines, lecture, discussion, demonstration and hands-on lab exercises that cover Trellis Site Manager. Course topics cover Trellis Site Manager architecture and managing symbols, roles, and permissions. This course also covers managing devices, establishing monitoring, and collecting data. Other topics cover working with alarms, events, and notifications. This course also covers changing building power phase labels and creating reports.

Trellis Thermal System Manager

This course familiarizes learners with the capabilities of the Trellis System Manager module. It offers a combination of lecture, discussion, demonstrations and hands-on labs exercises to provide the learner with a rich and immersive training experience. This course covers navigation of the thermal maps and views, as well as configuration of thermal thresholds and thermal report generation. This training addresses Thermal concepts, best practices and solutions to common thermal issues.

Upgrade and Replacement Services

Adopt a proactive battery and UPS component replacement plan. Based on our experience and extensive industry data, we know that the actual life of your DC power system is almost always shorter than the design life. Replacement and upgrade services center on assessing
your system components’ condition and replacing batteries and UPS equipment before they fail, ensuring your system will always deliver.

UPS and Battery Deployment and Startup

Getting and keeping the power you need is paramount. Whether you are planning a move to a new facility, have exceeded the maximum load of your system, or recovering from a disaster, you require more power. UPS and Battery equipment rental can provide the solutions you need when you need it.

UPS Full Bank Capacitor Replacement

Your UPS systems use large capacitor banks made up of both DC electrolytic and AC polymeric film capacitors that degrade over time. Proactively replacing a full bank of capacitors is strongly recommended to achieve long service life and avoid unplanned downtime.

UPS Remote Monitoring

Approximately 37 percent of all UPS system failures are battery related. The best way to offset the risk of UPS failure is to implement an integrated service plan. Having this type of plan that uses secure communication technology allows for ongoing remote monitoring of UPS and battery health.

Vertiv AM/AG and MiniMate/DataMate Course (PCT105)

This course is dedicated to the Deluxe System 3 and Challenger3000 with AM/AG controls, current small systems (MiniMate2, MiniMate3 w/iCOM and Data Mate) as well as the SRC and CMS products (SRC/CMS are instruction only – No Hands-On). Participants will learn via presentations combined with hands-on training using factory-built simulators. The simulator is constructed with an actual main control board, AM/AG display, fuse board and a temperature / humidity sensor.

Vertiv AM/AG and MiniMate/DataMate Renewal Course (PCT106)

This course is designed as an online, self-paced review and assessment for the PCT105 course. The materials in the review portion of the online course touch on the major areas of the advanced and graphics controls. This course is broken down into multiple modules with a review assessment at the conclusion of each module.

Vertiv CRV – Row-Based Cooling Product (PCT601)

This course covers the Liebert CRV row-based precision cooling and Smart Row DCX air conditioning products. Participants will engage via lectures, presentations and hands-on training using factory-built simulators constructed with actual main control board, iCOM control, fuse board and temperature / humidity sensor. Topics covered are installation basics, operations, networking, programming, maintenance, service and troubleshooting.

Vertiv Data Center Planner

Vertiv Data Center Planner software provides a system of record for all of the physical infrastructure equipment, power consumption and device connections in your data center.

Vertiv DS-VS / CW / PDX / PCW with iCOM and Networking (PCT250)

Focusing on DS-VS / CW / PDX / PCW / Challenger and Smart Row DCR with PDX units with iCOM control, the new MC condenser and other heat rejection devices, students learn through a combination of presentations plus hands-on training using a factory-built simulator. The simulator is constructed with an actual main control board, iCOM control, fuse board and temperature / humidity sensor.

Vertiv DSE Cooling Products (PCT207)

THIS CLASS IS BY INVITATION ONLY. This course covers the DA unit, Micro Channel Condenser (MC) & new EconoPhase Pumping System (PRE). This is an active class that will incorporate the presentations plus hands-on training using factory built simulators, constructed with actual main control board, iCOM control, fuse board & temperature / humidity sensor. Topics covered are Operations, Programming, Installation Basics, Commissioning/Startup, Maintenance, Service & Troubleshooting.

Vertiv EXL First Responder

This course introduces the learner to the correct and safe operations of the EXL product line and how to identify and report problems with the EXL system. This course covers system introduction, system specifications, theory of operations, system operations, and routine inspections of the EXL using appropriate documentation.

Vertiv EXL S1 First Responder

This course introduces the learner to the correct and safe operations of the EXL S1 product line and how to identify and report problems with the EXL S1 system. This course covers system introduction, system specifications, theory of operations, system operations, and routine inspections of the EXL S1 using appropriate documentation.

Vertiv EXM First Responder

This course introduces the learner to the correct and safe operations of the EXM product line and how to identify and report problems with the EXM system. This course covers system introduction, system specifications, theory of operations, system operations, and routine inspections of the EXM using appropriate documentation.

Vertiv HPC-S Water Chillers (PCT701)

THIS CLASS IS BY INVITATION ONLY. This session focuses on the Liebert HPC products with iCOM control. Participants will engage via lecture, presentation and hands-on training using factory-built simulators. Topics covered are operations, programming, installation basics, commissioning / startup, maintenance, service and troubleshooting.

Vertiv iCOM Service Tool for Updating Software (PCT401)

THIS CLASS IS BY INVITATION ONLY. Dedicated session on iCOM software updates, iCOM networking, MC and PR circuit board updates, and Intellislot-based monitoring products. Students will use the laptop and a simulator to network iCOM control and utilize service tool to update software.

Vertiv iCOM-S Supervisory System (PCT450)

THIS CLASS IS BY INVITATION ONLY. The iCOM-S class is an in depth offering covering the iCOM-S Supervisor System. The students will learn installation, programming, maintenance, service and troubleshooting of the iCOM-S system as well as wireless sensors, gateways and Room Editor software. This is a fully tested program, which consists of knowledge base and practical skills.

Vertiv NXL First Responder

This course introduces the learner to the correct and safe operations of the NXL product line and how to identify and report problems with the NXL system. This course covers system introduction, system specifications, theory of operations, system operations, and routine inspections of the NXL using appropriate documentation.

Vertiv Preventive Maintenance (PCT801)

This class is designed to teach the student routine preventive maintenance, service / repair and troubleshooting techniques used on all Vertiv Thermal Management Systems.

Vertiv Rack Power Manager

Rack Power Manager can manage enterprise size PDU deployments with ease, providing access and control capabilities to maintain and configure your PDUs.

Vertiv Thermal Management Equipment Operations (PCT203)

This class covers the operations, programming, and installation basics of the customer’s installed Vertiv Thermal Management Equipment.

Vertiv XD – Xtreme Density Cooling Products (PCT310)

THIS CLASS IS BY INVITATION ONLY. Session focuses solely on Vertiv XD high heat-density cooling products. Emphasis is on the pumped refrigerant-based products in Vertiv XD. Water-based products in XD are also presented. The XDIO Smart Card functionality, operation & diagnostics and CANBus node ID assignment procedure will also be covered. Course incorporates lectures with hands-on training using factory-built simulators.

Vertiv™ Avocent® 5150T/5160T/6150T Zero-U IP KVM Transmitters

The Vertiv™ Avocent® 5150T/5160T/6150T Zero-U, High Performance KVM transmitters are designed for industries requiring hi-res and high speed transmission of data. These Zero-U dongles remove any distance limitations users may have with no compromise to video quality or control. The 6150T offers USB 2.0 True Emulation and is the first HDMI Zero-U HMX transmitter. The 5150T/5160T/6150T can integrate with existing Avocent HMX 5000/6000/8000 series and are backwards compatible.

Vertiv™ Cybex™ AFP Remote KVM Switch

The Cybex™ Active Front Panel (AFP) is a simple, dedicated device designed for remote control and to enhance desktop situational awareness when using Vertiv KVM switches

Vertiv™ Cybex™ SCM100 Series Secure Desktop Matrix

The Vertiv™ Cybex™ Secure Desktop Matrix allows users to securely interact with multiple computers and observe two active computers simultaneously. Designed for Common Criteria Protection Profile for Peripheral Sharing Device (PSD) v.4.0, the Cybex Secure Desktop Matrix is ideal for environments where monitoring and managing of multiple computers, covering various degrees of secure data is required.

Vertiv™ Cybex™ Secure MultiViewer KVM Switch

The Vertiv™ Cybex™ Secure MultiViewer KVM continues to provide the KVM solution required in accessing both classified and non-classified data. Through an all new, universal video port connector, the Cybex™ Secure MultiViewer supports a mixture of DP, HDMI, and DVI-D video connections without needing adapters. The Cybex™ Secure MultiViewer can be used in either a single or dual display scenario with up to 16 computers on a single screen and features such as tiling, windowing, and touch screen and features as tile, scale, picture-in-picture (PIP), or custom layout.

Vertiv™ Geist™ Remote Door Position Sensor

Magnetic normally-closed dry-contact sensor used to monitor remote door position. Various sensor lengths available. Compatible with Vertiv™ Geist™ rPDUs and Environmental Monitors.