Toll Free Number: 866.402.2237

Who We Are

Access, Inc. is Wisconsin and Michigan’s premier source of Heating, Ventilating and Air Conditioning (HVAC) and critical support equipment and services. We work hand in hand with business owners, contractors, value added resellers, and engineers, helping them apply our products and services to solve their HVAC and critical support problems in the most reliable and economic way.

Our Mission

Ensuring uptime with market leading, reliable and performance driven solutions.

Our Purpose

To exceed our customers’ expectations through a corporate belief and culture that places their success ahead of our own.

Our Vision

Grow by becoming the irreplaceable sustaining resource for our micro-societies by providing opportunity, education, unselfish service, industry leading and future technologies with integrity.


What We Value

INTEGRITY: Honesty and fairness are essential to the way we do business and how we interact with people. We are a team that keeps its promises. We do what we say we will do.

CUSTOMER SATISFACTION: We exceed your expectations every day through continuous improvement in quality, service, productivity and problem solving.

ACCESS, INC.: The diversity and involvement of our people is the foundation of our strength. We are committed to their fair and effective selection, development, motivation and recognition. We will provide employees with the tools, training and support to achieve excellence in customer satisfaction.

IMPROVEMENT AND INNOVATION: We seek improvement and innovation in every element of our business.

SAFETY AND THE ENVIRONMENT: Our products, services and workplaces reflect our belief that what is good for the environment and the safety and health of all people is good for the Access, Inc. team.

Our Goals

  • Be relied on by our customers to provide creative and economic solutions to their unique problems.
  • Be responsive and quick to adapt to changing market conditions and needs by applying world class technology to our products, processes and services.
  • Be known as the premier value added team in our market.
  • Continue to be a recognized leader in the markets we participate in.
  • Assign top priority status to any customer problem so as to expedite the solution.
  • Assign each associate team responsibility in serving not only individually assigned customers, but all Access, Inc. customers.
  • Exceed our customers expectations through continuous improvement in quality, service, productivity and time compression.

Meet The Team

NE Wisconsin / Michigan U.P. Team

John Heeter

Owner, Outside Critical Support Sales Engineer
D: (920) 967-8413
C: (920) 450-7113

Lee Heeter

Owner, Outside HVAC Sales Engineer
D: (920) 967-8417

Derek Wolff

Outside Sales Engineer
D: (920) 967-8414
C: (920) 379-2203

Tony Douglas

Outside Sales Engineer
D: (920) 967-8412
C: (920) 450-7178

Mark Fernstrum

Outside Sales Engineer
D: (920) 967-8416
C: (920) 450-7116

Todd Hilscher

Outside Sales Engineer
D: (920) 967-8405
C: (920) 450-7127

Steve Nagy

Outside Sales Engineer
D: (920) 967-8406
C: (920) 450-7136

Bill Pollnow

Outside Service Sales
D: (920) 967-8411
C: (920) 450-7143

Drew Heeter

Inside Sales Engineer
D: (920) 967-8408

Dan Lobermeier

Inside Sales Engineer
D: (920) 967-8404

Nate Kulka

Inside Sales Engineer
D: (920) 967-8410

Katherine McCard

D: (920) 967-8407

Kevin Weber

Outside Sales Engineer – Air Distribution
D: (920) 967-8161

Pete Porn

Inside Sales Engineer – Air Distribution
D: (920) 967-8162

Craig Martin

Customer Service Technician
C: (920) 450-7194

Rob Chandler

Customer Service Technician
C: (920) 450-7108

Michigan / Northern Ohio Team

Brandon Harter

Outside Sales Engineer
D: (248) 591-3150
C: (248) 417-0770

Barry Ison

Outside Sales Engineer
D: (248) 591-3158
C: (248) 561-7628

Jim Chapie

Outside Sales Engineer
D: (248) 616-8985
C: (248) 521-2118

Matt Kozinski

Outside Sales Engineer
D: (248) 616-8983
C: (248) 521-2112

Mark Riggs

Outside Sales Engineer
D: 248-616-8987
C: (248) 521-2117

Joel Sydlowski

Outside Sales Engineer
D: (248) 616-8986
C: (248) 521-2119

Kelli Stuart

Service Sales
D: (260) 627-2808
C: (260) 312-5124

Seth Heeter

Outside Sales Engineer
D: (248) 591-3156
C: (248) 602-3056

Mark Abbott

Outside Sales Engineer
D: (248) 616-8990

David Craig

Inside Sales Engineer
D: (248) 616-8996

Dan Busch

Inside Sales Engineer
D: (248) 616-8993

Todd Lautner

Parts Sales
Parts: (248) 616-8999

Rob Kassin

Inside Sales Engineer

Phil Martin

ACS, LLC Dispatcher
D: (248) 616-8992

George Dejeu

ACS, LLC Technical Support Manager
D: (248) 616-8988

Matt McCurry

ACS, LLC Service Technician
D: (248) 616-8989

Adam Dick

ACS, LLC Service Technician
C: (248) 808-7456

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