Toll Free Number: 866.402.2237

Who We Are

Access, Inc. is Wisconsin and Michigan’s premier source of Heating, Ventilating and Air Conditioning (HVAC) and critical support equipment and services. We work hand in hand with business owners, contractors, value added resellers, and engineers, helping them apply our products and services to solve their HVAC and critical support problems in the most reliable and economic way.

Our Mission

Ensuring uptime with market leading, reliable and performance driven solutions.

Our Purpose

To exceed our customers’ expectations through a corporate belief and culture that places their success ahead of our own.

Our Vision

Grow by becoming the irreplaceable sustaining resource for our micro-societies by providing opportunity, education, unselfish service, industry leading and future technologies with integrity.


What We Value

INTEGRITY: Honesty and fairness are essential to the way we do business and how we interact with people. We are a team that keeps its promises. We do what we say we will do.

CUSTOMER SATISFACTION: We exceed your expectations every day through continuous improvement in quality, service, productivity and problem solving.

ACCESS, INC.: The diversity and involvement of our people is the foundation of our strength. We are committed to their fair and effective selection, development, motivation and recognition. We will provide employees with the tools, training and support to achieve excellence in customer satisfaction.

IMPROVEMENT AND INNOVATION: We seek improvement and innovation in every element of our business.

SAFETY AND THE ENVIRONMENT: Our products, services and workplaces reflect our belief that what is good for the environment and the safety and health of all people is good for the Access, Inc. team.

Our Goals

  • Be relied on by our customers to provide creative and economic solutions to their unique problems.
  • Be responsive and quick to adapt to changing market conditions and needs by applying world class technology to our products, processes and services.
  • Be known as the premier value added team in our market.
  • Continue to be a recognized leader in the markets we participate in.
  • Assign top priority status to any customer problem so as to expedite the solution.
  • Assign each associate team responsibility in serving not only individually assigned customers, but all Access, Inc. customers.
  • Exceed our customers expectations through continuous improvement in quality, service, productivity and time compression.

Meet The Team

NE Wisconsin / Michigan U.P. Team

John Heeter

Owner, Outside Critical Support Sales Engineer
D: (920) 967-8413
C: (920) 450-7113

Lee Heeter

Owner, Outside HVAC Sales Engineer
D: (920) 967-8417
C: (920) 450-7117

Duane Hovick

Chief Financial Officer
D: (920) 967-8419

Timm Jansen

D: (920) 967-8401

Sarah Lesnick

Accounting Assistant
D: (920) 967-8415

Mary Van Oss

Accounting Assistant, Administration
D: (920) 967-8402

Craig Martin

Customer Service Technician
C: (920) 450-7194

Rob Chandler

Customer Service Technician
C: (920) 450-7108

Derek Wolff

Outside Sales Engineer
D: (920) 967-8414
C: (920) 379-2203

Tony Douglas

Outside Sales Engineer
D: (920) 967-8412
C: (920) 450-7178

Mark Fernstrum

Outside Critical Support Sales Engineer
D: (920) 967-8416
C: (920) 450-7116

Todd Hilscher

Outside HVAC Sales Engineer
D: (920) 967-8405
C: (920) 450-7127

Steve Nagy

Outside HVAC Sales Engineer
D: (920) 967-8406
C: (920) 450-7136

Drew Heeter

Inside HVAC Sales Engineer
D: (920) 967-8408

Bill Pollnow

Outside Service Sales
D: (920) 967-8411
C: (920) 450-7143

Katie Kinonen

Service Account Administrator
D: (920) 967-8400

Sue Talo

Inside Sales Engineer
D: (920) 967-8418

Dan Lobermeier

Inside Sales Engineer
D: (920) 967-8403

Katherine McCard

D: (920) 967-8407

Kevin Weber

Outside Sales Engineer – Air Distribution
D: (920) 967-8161

Pete Porn

Inside Sales Engineer – Air Distribution
D: (920) 967-8162

Dawn Olson

Administrative Assistant
D: (920) 967-8409

Kenneth Peterson

Network Administrator
D: (920) 967-8180

Michigan / Northern Ohio Team

Brandon Harter

Outside Sales Engineer
D: (248) 591-3150
C: (248) 417-0770

Barry Ison

Outside Sales Engineer
D: (248) 591-3158
C: (248) 561-7628

Jim Chapie

Outside Sales Engineer
D: (248) 616-8985
C: (248) 521-2118

Tim Dwyer

Outside Sales Engineer
D: (248) 616-8982
C: (248) 521-2113

Matt Kozinski

Outside Sales Engineer
D: (248) 616-8983
C: (248) 521-2112

Joel Sydlowski

Outside Sales Engineer
D: (248) 616-8986
C: (248) 521-2119

Kelli Stuart

Service Sales
D: (260) 627-2808
C: (260) 312-5124

Seth Heeter

Outside Sales Engineer
D: (248) 591-3156
C: (248) 602-3056

Mark Abbott

Outside Sales Engineer
D: (248) 616-8990

Mark Riggs

Inside Sales Engineer
D: 248-616-8987

Dan Busch

Inside Sales Engineer
D: (248) 616-8993

Brendan Barker E.I.T.

Inside Sales Engineer
D: (248) 616-8984

David Craig

Inside Sales Engineer
D: (248) 616-8996

Todd Lautner

Parts Sales
D: (248) 616-8995
C: (248) 616-2115

Suzie Putman

Parts Sales
D: (248) 616-8997

Josh Katkin

D: (248) 616-8991

Teresa Dwyer

Marketing Manager
D: (248) 616-8994
C: (248) 867-4217

George Dejeu

ACS, LLC Technical Support Manager
D: (248) 616-8988

Matt McCurry

ACS, LLC Service Technician
D: (248) 616-8989

Adam Dick

ACS, LLC Service Technician
C: (248) 808-7456

Rob Kassin

D: (248) 616-9200 Ext 8811

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